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Office of Parking and Transportation

Citations

Learn more about citations and how to pay them.

How to Pay

Choose the option that works best for you.

Online

Submit payment in our citation portal.

Accepted Payment: Credit/Debit Card

In Person

Visit the Office of Parking and Transportation at 709 N. Main St.

Accepted Payment: Cash, Check, Credit/Debit Card, Contactless payment

If paying with large amounts of coins, coins will need to be rolled.

Drop Box

Place your payment in a yellow courtesy drop box.

Accepted Payment: Check

Boxes are in the following areas: Bill Waller Parking and Transportation Building, Turner Hall, Bone Student Center, Student Accounts Building, Office of Residential Life, Redbird Spirit Shop (M47), Watterson Towers

Campus Mail

Send payment to: Office of Parking and Transportation, Campus Box 9250

Accepted Payment: Check

U.S. Mail

Mail your payment to: Office of Parking and Transportation, Illinois State University, 709 N. Main Street, Normal, IL 61790-9250

Accepted Payment: Check

Violation Types and Fees

Vehicles may be issued citations for violating the following campus parking violations. Most fines increase if not paid within seven calendar days. Vehicles in violation are subject to immediate tow in certain situations. Additional towing fees will apply.

All charges are subject to change.

Walks and Drives - $35

Violation #1

Parking in drive lanes, roadways, sidewalks, walking paths, or other pedestrian areas

ADA Space - $250

Violation #2

Parking in a disabled space without University registration and appropriate permit

Restricted Lot - $35

Violation #3

Parking in restricted lots without appropriate permit (6 a.m. to 7 p.m.)

Reserved Spaces (At All Times) - $35

Violation #4

Parking in reserved lots or spaces that are always reserved for specific permits without the proper permit

Improper Parking - $15

Violation #5

Parking in incorrect positions, such as over space lines, against the flow of traffic, license plate not facing the drive aisle, back in parking when not allowed

Permit Display - $5

Violation #6

Failure to display or improper display of permit (permit number and dates must be readable)

Meter - $20

Violation #7

Parking at expired or malfunctioning meters; extended stays may result in multiple citations

Service Areas - $35

Violation #8

Parking in lots or spaces marked for service vehicles only; these spaces are reserved for university-owned vehicles displaying the “U” license plate

Loading Zone - $35

Violation #9

Parking beyond the posted limit in loading zones; extended stays may result in multiple citations

Policy - $10

Violation #10

Violating policies or regulations not specifically described in other violations

Safety Zone - $55

Violation #11

Parking or idling in fire lanes, within 15 feet of a fire hydrant, or within an emergency lane or space

Altered or Manufactured Permit - $205

Violation #12

Displaying a permit that has been altered or manufactured by anyone other than the parking office

Lost, Stolen, or Revoked Permit - $255

Violation #13

Displaying or possessing a permit that has been reported lost, stolen, or has been revoked

Additional Tow Risks

Abandoned Vehicle
Vehicles without a valid license plate or inoperable are considered abandoned

Departmental Tow Request
Departments can request tows; charges billed to the department

Unpaid Fines
Vehicles with $150 or more in unpaid fines

Revoked Parking Privileges
Vehicles driven by individuals with revoked privileges

Storage Lot Violations
Misuse of storage lot privileges

Reserved Space or Lot
Parking in reserved lots or spaces without the proper permit

Review Options

Appeals

You can appeal a citation or vehicle tow if you feel it was issued in error.

How to make an appeal:

  • You must pay your citation or tow fee before submitting an appeal.
  • All appeals must be submitted within seven calendar days from the date of your citation or tow.
  1. Step 1: Prepare your appeal

    You’ll need to explain why you believe the citation or tow was issued in error. Gather any supporting documents or evidence that can back up your claim. You’ll provide these items when you file your appeal.

  2. Step 2: File your appeal

    Parking Citations: Complete an appeal form and deliver it to the Parking office, or submit your appeal on the citation portal. Download appeal form

    Filing in the parking portal

    To appeal online, you must follow a certain path to pay and appeal. Paying a citation in the normal way will not allow you to appeal online.

    1. Enter the citation number in the Citation Portal and click search.
    2. Select the citation number link or More Info button. Do not select the Pay button on this screen.
    3. Select the Appeal Citation button. Do not select Pay Citations.
    4. Select the Pay Deposit button. Once the deposit has been paid, you will then enter your appeal.

    Towed Vehicles: Stop by the Office of Parking and Transportation to complete a towing appeal form.

  3. Step 3: Decision process

    Appeals are reviewed twice a month by an Appeal Officer. You’ll receive a decision by email.

    If your appeal is approved, you will receive a full or partial refund. Refunds may take up to six weeks.

    If your appeal is denied, you can request a second review within 30 days. Appeals can go through two additional review levels that include the Associate Director and the Parking and Transportation Advisory Committee.

    All decisions by the PAC are final and binding.

Give 'Em a Break

Under the "Give 'Em A Break" program, our office offers citation removal or reduction under certain circumstances. Our office must be contacted within thirty days of the ticket date to receive any removal/reduction review.

Campus Community

If you hold a valid parking permit and were issued a citation for not correctly displaying your permit, contact our office for a review and possible removal/reduction of the fine.

Visitor

If you are a visitor to our campus and receive a ticket, please contact our office. If the citation meets the necessary criteria, it may be eligible for removal.

How to request Give 'Em a Break

  1. Step 1: Contact the Office of Parking and Transportation

    Do this within thirty days of receiving your citation. Provide your citation number, vehicle information, and any supporting details.

  2. Step 2: Decision process

    Our office will review your request and notify you of the outcome by email. If approved, your citation will be removed or reduced.

Additional Links

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