News and Current Events
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Meter Malfunctions
Are you having difficulty making a payment at a metered space?
Drivers can pay our smart meters with coins, credit cards, debit cards, Apple Pay, and Google Pay. Meters also allow payment by phone with the Park Smarter app and Text-to-Pay.
Do not park at an inoperable meter. Drivers experiencing technical difficulties are asked to choose a different payment method. Metered spaces must be paid before leaving the vehicle parked.
Meter, pay station or mobile app malfunctions must be reported at the time they occur, or the vehicle is in violation and subject to citation. Call our office at (309) 438-8391 to report an inoperable meter. After business hours, please leave a voice message.
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Presenting New Smart Meters at Illinois State University
With the start of the new school year, the Office of Parking and Transportation is installing new smart meters on campus. When you are visiting housing, dining, and other locations on campus, now you will have more payment options at the meters!
Smart meters can be found in all campus metered locations. These meters accept coins, credit cards, debit cards, Apple Pay, and Google Pay with the option of contactless payment. To pay at the meter, drivers will insert coins, card, or select contactless payment, select the amount of time, confirm their payment, and watch the display for authorization.
Drivers also have the option to pay by phone with the Park Smarter app. The Park Smarter app allows contactless payment by parking space. Please note, campus meters will no longer accept payments from the Passport Parking app. Those wishing to pay by app will need to download Park Smarter. The pay by space lot at the South University Garage will also be accepting payment with the Park Smarter app and at the two kiosks located in the stairways. Spaces must be paid before leaving the vehicle parked.
Campus parking meters are intended for short-term parking and all meters have time limits to ensure space availability. Metered spaces must be paid at all times. Drivers needing daily or annual parking can purchase a parking permit from the Office of Parking and Transportation.
For more information about campus parking and smart meters, please contact the parking office.
How to Use the M5 Meter Video -
Rules and Regulations Brochure
A copy of the 2024 - 2025 Parking Rules and Regulations brochure can be downloaded here. Parking regulations are enforced year-round, including summers and semester breaks.
To download the campus parking lot map click here.
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You're Invited!
Join the Parking Announcements Listserv. We would like to keep you informed of happenings on campus that may affect campus parking space availability. Illinois State University regularly hosts major statewide athletic tournaments, conventions, concerts and other events on campus. The Office of Parking and Transportation will attempt to notify the campus community of upcoming events that may impact parking and any parking lot closures that may occur. Sign up here.